05-15-2018 12:26 AM
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  1. Android Central Question's Avatar
    Android Central Question
    I have an LG Stylo. Even my text messging app and even the Clock keeps crashing or wont open. I can't do anything with it. Yes I've rebooted it. Hard booted it or whatever that is that requires holding down the volume and power button. Factory reset and all... 3 times. Smh. Its frustrating. None of the apps that are pre-installed work either. Like Google play store. And even when I'm not doing anything, every 5-30secs I get a "Unfortunately..." Gmail, Yahoo etc. Anybody. If you know how to fix this. Help me please.
    05-07-2018 01:25 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Does this still happen in Safe Mode? https://support.t-mobile.com/docs/DOC-28142
    05-07-2018 02:00 AM
  3. JJ Reece's Avatar
    JJ Reece
    Originally Posted by B. Diddy
    Welcome to Android Central! Does this still happen in Safe Mode? https://support.t-mobile.com/docs/DOC-28142

    It still happens even in safe mode. When I click on an app it closes. Then I get the "unfortunately ______ has stopped" message. And I keep getting that message for apps I don't even have open.
    05-07-2018 07:50 AM
  4. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    If it's still happening in Safe Mode, especially after a factory reset, that's not a great sign -- it implies that something is wrong with the firmware or hardware. Did you get the phone directly from a carrier? If so, which one?
    Laura Knotek likes this.
    05-08-2018 10:02 AM
  5. JJ Reece's Avatar
    JJ Reece
    I'm with Virgin Mobile. Is there a way that I can fix it myself?
    05-08-2018 05:12 PM
  7. midnightfrolic's Avatar
    midnightfrolic
    try connecting it to your PC and doing manual reset that way. firmware on your device by be corrupted
    05-08-2018 06:40 PM
  8. JJ Reece's Avatar
    JJ Reece
    Originally Posted by B. Diddy
    If it's still happening in Safe Mode, especially after a factory reset, that's not a great sign -- it implies that something is wrong with the firmware or hardware. Did you get the phone directly from a carrier? If so, which one?
    I'm with Virgin Mobile. Is there a way that I can fix it myself?
    05-08-2018 08:16 PM
  9. JJ Reece's Avatar
    JJ Reece
    Originally Posted by midnightfrolic
    try connecting it to your PC and doing manual reset that way. firmware on your device by be corrupted
    How would I do that after I plug it in?
    05-08-2018 08:17 PM
  10. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    I was hoping you might say Verizon, since they provide their own software repair programs -- but those won't work on phones from other carriers. To reinstall the firmware, you could try these steps, but it might require the phone to be rooted: https://guidebelajar.blogspot.com/20...g-g-stylo.html.
    05-09-2018 10:30 AM
  11. JJ Reece's Avatar
    JJ Reece
    I tried following the steps on this link. But I am not good at this sort of thing....
    05-13-2018 10:18 AM
  12. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Yeah, neither am I. Your next option is probably to bring the phone to a repair shop.
    Laura Knotek likes this.
    05-15-2018 12:26 AM
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