Can not send sms to 4 digit numbers with my Huawei p20 pro

[MarianneBoehle]

have a Huawei p20 pro and I cannot send premium sms to 4 digit numbers. i have checked with my carrier and it is not blocked in my account. I have also allowed for premium sms in the settings. Any suggestions?

 

[Laura Knotek]

Welcome to Android Central.

What messaging app are you using?

 

[MarianneBoehle]

I am using the Android Messages app

 

[kat257]

I also have the Huawei P20 and just solved this problem!

Go to settings, select 'apps' and then 'apps' again. At the top of this page is 3 dots, click that then the 'special access' option. Select 'premium SMS access', then click on the messages section and change 'never allow' to either 'ask' or 'always allow'.
hope this helps!

 

[Debse]

I also have the Huawei P20 and just solved this problem!

Go to settings, select 'apps' and then 'apps' again. At the top of this page is 3 dots, click that then the 'special access' option. Select 'premium SMS access', then click on the messages section and change 'never allow' to either 'ask' or 'always allow'.
hope this helps!

You are a star! For about 3 years I've had this problem, no help line has solved it and 20 mins in the shop today didn't solve it. You just did it in less than 5 mins, thank you so much.