1. Android Central Question's Avatar
    First a comment: I used Android Device Manager /Find My Phone to "lock" a Samsung galaxy S7 Active phone that I thought had been lost. It worked. However, it was impossible to unlock the phone after I found it again. This INCLUDED working with Samsung technical support. Apparently ADM/FMD plays particularly poorly with the "Active" model. The Samsung technicians also said that there is no way a user can unlock a standard S7 phone without returning it to Samsung.

    Purposes for Posting:
    1.) I hope I can help others: BE WARY OF USING ANDROID DEVICE MANAGER to lock a Samsung device. It works, but you may not like all the consequences.

    2.) HELP! Anybody have any advice?

    I have a Samsung authorized repair center working on this. I will post updates as I have them.
    05-11-2018 05:31 PM
  2. belodion's Avatar
    Would you like me to move this to the S7 Active forum?
    05-11-2018 05:53 PM
  3. Wanda Kimble's Avatar
    I am very displeased with this
    I've been locked out of my own phone for 3 days now
    07-20-2018 03:50 PM

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