1. Android Central Question's Avatar
    I have a Galaxy S8 and use a Plantronics earpiece. I get a call, phone vibrates or ringtone plays, I answer my phone, and I continue to hear the ringtone at the same time I am trying to have a conversation. When call is disconnected, I still hear the ringtone in my headset. I've checked my volume settings when it is doing this and see that the media volume is set on low, but not off, and it will not allow me to turn it off. The only solution I have found is to restart my phone, then it's okay for awhile. I'm thinking this started after an upgrade. Any ideas?
    05-14-2018 02:46 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Is this a preinstalled or custom ringtone?
    05-16-2018 01:03 AM
  3. pistan's Avatar
    This seems to apply for several of us, using Plantronics headsets. I use Plantronics Voyager Legend and this issue occur now and then.
    The solution (for now) is written on a S9-post:
    https://forums.androidcentral.com/sh...=1#post6251439

    And it worked for my S8 and me... :-)
    05-28-2018 01:42 AM
  4. pistan's Avatar
    This issue occurs on both preinstalled and custom tones.
    05-28-2018 01:43 AM

Similar Threads

  1. When I hold down the Like button on the facebook app, the app freezes up.
    By Android Central Question in forum Ask a Question
    Replies: 7
    Last Post: 05-17-2018, 11:58 AM
  2. My phone will not stop receiving amber alerts. I tried everything!
    By Android Central Question in forum Ask a Question
    Replies: 2
    Last Post: 05-14-2018, 05:37 PM
  3. Replies: 1
    Last Post: 05-14-2018, 03:23 PM
  4. how can I move my latest quilt into the quilts album on my s9+, used to have a 4.
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 05-14-2018, 01:44 PM
  5. Replies: 0
    Last Post: 05-14-2018, 01:08 PM
LINK TO POST COPIED TO CLIPBOARD