05-16-2018 12:13 AM
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  1. Android Central Question's Avatar
    Android Central Question
    I just got a galaxy amp 2 from a relative after my s6 had this black and purple all over the screen after i woke up one morning. I inserted the sim card which is perfectly fine and no service. I look at the sim card info at the settings and theres another phone number with different apn settings than the settings I set trying to fix the problem, so what IS the problem exactly
    05-15-2018 11:00 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! What carrier did your relative purchase the Amp 2 from, and which carrier are you currently using? The phone might be locked to its original carrier, or it might not support your carrier's SIM.
    05-16-2018 12:13 AM
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