[Android Central Question]

It possible could have had a setting changed while grandchild was using it but now there is NO sound whatsoever unless headphones are used.

[djrakowski]

Welcome to Android Central!

Which phone are you using?

Check the sound settings and make sure volume isn't set to zero. It's usually in Settings->Sound (at least on the Honor 7X), and there are multiple levels offered (again, on the Honor 7X, there are separate volume sliders for Ringtone, Media and Alarms). And look for an indication that silent or vibrate modes have been enabled, or that notification/alarm/ringtones have been set to "Silent."

If you've done all of the above and everything seems as it should be, then I'd start to suspect a hardware problem, and that would require repair or replacement.

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