I cant access the internet despite having data

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Android Central Question

My data connection is on but I can only access WhatsApp. I can't view status I can't open other apps like Instagram ,my Google play store browser,twitter. It keeps dying I don't have internet conection
 

djrakowski

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May 4, 2011
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Welcome to Android Central!

Which phone? Is this a new phone, or a new problem on an old phone? Did you purchase the phone from your mobile carrier?

If you're able to send and receive WhatsApp messages, then you have an active internet connection (WhatsApp doesn't send messages over your carrier's SMS network - it uses the internet, so it wouldn't work otherwise).

Check your APN settings and ensure that they're compatible with your mobile carrier.

If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Android Central.