1. Android Central Question's Avatar
    I locked my phone on where is my device on my Google account and now it will not let me unlock it ... What's going on... please help!!
    05-21-2018 12:18 PM
  2. coffee-turtle's Avatar
    If you have the phone, you should be able to go through the regular unlock process. You don't have to do that part remotely. (Not sure you can do that part remotely)

    What's happening exactly?
    05-21-2018 01:40 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! If you used Find My Device to create a screen lock on your phone (which you can only do if the phone didn't have a screen lock set already), then you use the that same screen lock that you just created.

    If the phone already had a screen lock set and you used Find My Device to remotely lock it, then it's the screen lock that was already set. If you forgot it, then you won't be able to unlock it using Find My Device.
    05-21-2018 06:20 PM

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