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  1. Android Central Question's Avatar
    Whenever I choose the shuffle option on my vivo v9 i music the app would play the 1st song from the playlist on repeat. I tried force stop app and restart but it didn't work.
    05-27-2018 10:54 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Can you show us a screenshot of the music app, so that we can see which buttons are available in the Music app? You'll have to register on this forum first.
    05-27-2018 08:10 PM
  3. Kayethleen's Avatar
    I have the same problem as yours. In my case, I'm sure it wasn't like that a month ago when I fist got my phone, but then a few days ago I noticed that the shuffle option wont work cuz it keeps on playing the first song in my playlist. I already tried what u did but didn't work too.
    05-28-2018 03:45 AM
  4. chanchan05's Avatar
    Could you give a screenshot of the now playing screen?
    05-28-2018 04:12 AM
  5. Prayoosh Kartha's Avatar
    Facing the same issue. Attached screenshot.
    Attached Thumbnails vivo v9 i music shuffle not working-screenshot_20180530_003216.jpg  
    05-29-2018 02:05 PM
  6. B. Diddy's Avatar
    Thanks for the screenshot! If you tap the Shuffle icon while the song is playing, and then bring up the whole playlist (which I presume is the icon to the right of the fast-forward button), what do you see? Does the whole playlist show up, or only the first song?
    05-29-2018 05:45 PM
  7. redaspack31 Rosales's Avatar
    Same problem too in my vivo v9 pls help us..
    05-30-2018 06:21 AM
  8. Shilpa Karkera's Avatar
    I'm facing the same issue.
    Please help!!
    06-02-2018 06:47 AM
  9. B. Diddy's Avatar
    Can you two answer the question I posed above?
    06-03-2018 01:42 PM
  10. Kayethleen's Avatar
    The whole playlist shows up... I already went to the store where I bought the phone but they only suggested to do system update and observe if its the same issue. But now, even though it's already updated, im still having the same issue.
    06-05-2018 06:42 AM
  11. B. Diddy's Avatar
    Ok, and is all of your music saved to Internal Storage or an SD card? If it's on an SD card, see what happens if you move it to Internal Storage.

    If the problem persists, then I'd suspect a bug with the stock music player app. Send feedback to Vivo about it.
    06-05-2018 11:40 AM
  12. Amandeep Singh16's Avatar
    Same problem with my phone as well shuffle is not working in Vivo V9. I visited to Vivo service centre as well they reboot the phone. But after 1 day same problem.
    06-11-2018 02:52 AM
  13. B. Diddy's Avatar
    Welcome to Android Central! Are you saying that shuffle worked for a day after rebooting, but then stopped working after that?
    06-11-2018 12:51 PM
  14. RChag's Avatar
    I was having the same problem too, but there's been a system update and shuffle has started working again!
    06-12-2018 09:29 AM
  15. Tekhevietsho's Avatar
    same problem, I tried another app instead i music but still same thing
    08-25-2018 02:03 PM

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