1. Christopher Tremain's Avatar
    Hello I performed a hard reset on my zte phone and now it's frp locked and I can't remember the email account. I tried downloading test dpc 3.0.11 and nothing works it tells me that the phone is frp locked and to contact your IT department.
    05-30-2018 12:35 AM
  2. hallux's Avatar
    Unfortunately, while you may be legitimately trying to get into a device you own, if it was even possible to do what you're trying to do we can't help you as this then aids others with malicious intents.

    The other thing that has me slightly concerned (and may be the root of your problem) is the part of the phrasing that says "contact your IT department". The standard Google message wouldn't say that.
    belodion likes this.
    05-30-2018 06:32 AM
  3. belodion's Avatar
    Also, you haven't told us why you did the reset. But whatever the reason, the thread will have to be locked.
    05-30-2018 06:46 AM

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