My LG Nexus 5X stopped working after less than 2 years. Can I get a refund?

  • Thread starter Android Central Question
  • Start date
A

Android Central Question

Nothing works on the phone. It just keeps restarting without getting to homepage.
 

hallux

Q&A Team
Jul 7, 2013
12,322
7
38
Visit site
Have you tried clearing the cache partition? Have you tried a factory reset? What troubleshooting have you done to determine it's more than a software issue?

Sure, some people did experience a boot loop issue and have gotten satisfaction from Google, even this long after purchase. I would not take that as the norm or expect it to happen for you.

If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Android Central.