1. Android Central Question's Avatar
    Updated my phone today and am now having issues with mobile data. It says I have a new service provider and need to factory reset my phone (it's the same SIM/provider I have always used with no issue).

    Under SIM status, it shows the network but says mobile network state is disconnected.

    I can make calls, but mobile data doesn't work.

    Mobile data is definitely turned on and I tried reinserting the SIM. Any thoughts?
    06-01-2018 01:20 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Was this an official system update pushed over-the-air? Have you asked your carrier about this?
    06-04-2018 12:05 AM

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