caller cant hear my voice in video call

[Android Central Question]

I can hear the caller's voice but the caller cant listen to me in video call...In Audio call I can listen..but there is an audio problem in video call...
Plz help.

 

[B. Diddy]

Welcome to Android Central! Which phone? Do people have problems hearing you on speakerphone as well? If so, then the secondary mic at the top of the phone is either faulty or blocked.

Also, make sure Mute is turned off when you're in a video call.