How can I pick up where I left off in my google game that froze?

[Android Central Question]

Playing toon blast from google play store now it won't load and start. Was told that I would have to uninstall it then install it but don't want to start again at level 1 help please. Have a samsung J3v

 

[chanchan05]

If you had the game backed up by signing onto Google Play or Facebook inside the game, it should have saved your level. If not, then it's lost.

Playing toon blast from google play store now it won't load and start. Was told that I would have to uninstall it then install it but don't want to start again at level 1 help please. Have a samsung J3v