12-07-2019 06:09 PM
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  1. Android Central Question's Avatar
    Android Central Question
    I have a Samsung galaxy note 8 and Bluetooth connects to audio calls and not music
    06-08-2018 08:44 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Which Bluetooth device are you using? Go to Settings>Bluetooth, tap the gear icon next to that device in the list, and make sure Media Audio is turned on.
    06-08-2018 02:21 PM
  3. Wim Heuninck's Avatar
    Wim Heuninck
    I have the same problem, when I connect to the device icon, It only shows audio call on/ioff not media. It was possible before...
    I have a Galaxy Tab 8''
    08-17-2018 06:50 AM
  4. hallux's Avatar
    hallux
    Q&A Team
    What audio device are you connecting to your phone/tablet? Some audio devices don't support all audio profiles.
    08-17-2018 07:36 AM
  5. thusithag67's Avatar
    thusithag67
    I had this same problem when i was trying to connect to my KENWOOD car audio system. However, later i found that from the car audio i need to select Bluetooth again as the playing option (i.e. like CD, USB, Radio). Once i selected that from the car audio, my phone allowed me to enable media play option. Hope this helps.
    10-06-2018 03:35 PM
  7. Vinni Salmeri's Avatar
    Vinni Salmeri
    My situation is the opposite. I connect media audio, but not phone audio. I go into settings, select phone audio, and it immediately disconnects the phone audio. I've disconnected the pairing, and re-paired it. What am I missing?
    12-11-2018 09:52 AM
  8. steven3845's Avatar
    steven3845
    player is Kenwood DDX635WBT
    phone is Samsung Note 8
    01-29-2019 07:57 PM
  9. steven3845's Avatar
    steven3845
    Go to the car player, select the Bluetooth connected device, open the connections and enable Media Audio. Then you can enable the Media Audio on your phone under the collected Bluetooth device
    01-29-2019 07:59 PM
  10. Nprman1's Avatar
    Nprman1
    Originally Posted by B. Diddy
    Welcome to Android Central! Which Bluetooth device are you using? Go to Settings>Bluetooth, tap the gear icon next to that device in the list, and make sure Media Audio is turned on.
    I have the same problem and that solution doesn't work. I go to the gear icon and it shows access contacts "on" but call and media audio are both off. When I click either of them to "on" it goes grey for about 8 seconds and then automatically turns back off.
    06-10-2019 07:37 PM
  11. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! What Bluetooth device are you trying to connect? Do you also have a Note8, or something different?
    06-10-2019 08:23 PM
  12. Saud Alghamdi's Avatar
    Saud Alghamdi
    Originally Posted by B. Diddy
    Welcome to Android Central! What Bluetooth device are you trying to connect? Do you also have a Note8, or something different?

    Hi, I had this problem with my car. I used to play music with no problems. After I connected to my earphones my car suddenly rejects media connections and only allows phone calls.

    My Phone is Huawie Nova 3e
    09-18-2019 08:25 AM
  13. Galactic Zoo's Avatar
    Galactic Zoo
    You can't be connected to headphones and the car via BT at the same time
    Rukbat likes this.
    09-18-2019 08:42 AM
  14. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Originally Posted by Saud Alghamdi
    Hi, I had this problem with my car. I used to play music with no problems. After I connected to my earphones my car suddenly rejects media connections and only allows phone calls.

    My Phone is Huawie Nova 3e
    Welcome to Android Central! I agree with Galactic Zoo. But are you saying that even after you disconnect your Bluetooth earphones, the phone can't re-connect with the car's Bluetooth for media audio?
    09-19-2019 12:06 AM
  15. Saud Alghamdi's Avatar
    Saud Alghamdi
    Originally Posted by B. Diddy
    Welcome to Android Central! I agree with Galactic Zoo. But are you saying that even after you disconnect your Bluetooth earphones, the phone can't re-connect with the car's Bluetooth for media audio?

    Exactly
    09-21-2019 05:36 PM
  16. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    If you forget the Bluetooth earphones and then connect with the car stereo again, do you get the Media Audio option back again?
    09-21-2019 05:39 PM
  17. bradclarke06's Avatar
    bradclarke06
    Originally Posted by Nprman1
    I have the same problem and that solution doesn't work. I go to the gear icon and it shows access contacts "on" but call and media audio are both off. When I click either of them to "on" it goes grey for about 8 seconds and then automatically turns back off.
    did you get this resolved? mine just randomly started this a few days ago and i've done everything except a factory reset on my phone!!
    12-06-2019 12:47 AM
  18. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Did you already try the things suggested in this thread, like forgetting the Bluetooth device and then re-pairing it?
    12-06-2019 01:11 AM
  19. bradclarke06's Avatar
    bradclarke06
    Originally Posted by B. Diddy
    Welcome to Android Central! Did you already try the things suggested in this thread, like forgetting the Bluetooth device and then re-pairing it?
    i tried disconnecting and repairing multiple times. tried clearing bluetooth cache and data. not sure what to do here.
    12-07-2019 02:21 AM
  20. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Which phone do you have? Does this happen with any Bluetooth media device (i.e., headphones, speakers, etc.) or only your car stereo?
    12-07-2019 06:09 PM
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