Why do my bluetooth connected for call audio and not music.

[Android Central Question]

I have a Samsung galaxy note 8 and Bluetooth connects to audio calls and not music

 

[B. Diddy]

Welcome to Android Central! Which Bluetooth device are you using? Go to Settings>Bluetooth, tap the gear icon next to that device in the list, and make sure Media Audio is turned on.

 

[Wim Heuninck]

I have the same problem, when I connect to the device icon, It only shows audio call on/ioff not media. It was possible before...
I have a Galaxy Tab 8''

 

[hallux]

What audio device are you connecting to your phone/tablet? Some audio devices don't support all audio profiles.

 

[thusithag67]

I had this same problem when i was trying to connect to my KENWOOD car audio system. However, later i found that from the car audio i need to select Bluetooth again as the playing option (i.e. like CD, USB, Radio). Once i selected that from the car audio, my phone allowed me to enable media play option. Hope this helps.

 

[Vinni Salmeri]

My situation is the opposite. I connect media audio, but not phone audio. I go into settings, select phone audio, and it immediately disconnects the phone audio. I've disconnected the pairing, and re-paired it. What am I missing?

 

[steven3845]

player is Kenwood DDX635WBT
phone is Samsung Note 8

 

[steven3845]

Go to the car player, select the Bluetooth connected device, open the connections and enable Media Audio. Then you can enable the Media Audio on your phone under the collected Bluetooth device

 

[Nprman1]

Welcome to Android Central! Which Bluetooth device are you using? Go to Settings>Bluetooth, tap the gear icon next to that device in the list, and make sure Media Audio is turned on.

I have the same problem and that solution doesn't work. I go to the gear icon and it shows access contacts "on" but call and media audio are both off. When I click either of them to "on" it goes grey for about 8 seconds and then automatically turns back off.

 

[B. Diddy]

Welcome to Android Central! What Bluetooth device are you trying to connect? Do you also have a Note8, or something different?

 

[Saud Alghamdi]

Welcome to Android Central! What Bluetooth device are you trying to connect? Do you also have a Note8, or something different?

Hi, I had this problem with my car. I used to play music with no problems. After I connected to my earphones my car suddenly rejects media connections and only allows phone calls.

My Phone is Huawie Nova 3e

 

[anon(10614692)]

You can't be connected to headphones and the car via BT at the same time

 

[B. Diddy]

Hi, I had this problem with my car. I used to play music with no problems. After I connected to my earphones my car suddenly rejects media connections and only allows phone calls.

My Phone is Huawie Nova 3e

Welcome to Android Central! I agree with Galactic Zoo. But are you saying that even after you disconnect your Bluetooth earphones, the phone can't re-connect with the car's Bluetooth for media audio?

 

[Saud Alghamdi]

Welcome to Android Central! I agree with Galactic Zoo. But are you saying that even after you disconnect your Bluetooth earphones, the phone can't re-connect with the car's Bluetooth for media audio?

Exactly

 

[B. Diddy]

If you forget the Bluetooth earphones and then connect with the car stereo again, do you get the Media Audio option back again?

 

[bradclarke06]

I have the same problem and that solution doesn't work. I go to the gear icon and it shows access contacts "on" but call and media audio are both off. When I click either of them to "on" it goes grey for about 8 seconds and then automatically turns back off.

did you get this resolved? mine just randomly started this a few days ago and i've done everything except a factory reset on my phone!!

 

[B. Diddy]

Welcome to Android Central! Did you already try the things suggested in this thread, like forgetting the Bluetooth device and then re-pairing it?

 

[bradclarke06]

Welcome to Android Central! Did you already try the things suggested in this thread, like forgetting the Bluetooth device and then re-pairing it?

i tried disconnecting and repairing multiple times. tried clearing bluetooth cache and data. not sure what to do here.

 

[B. Diddy]

Which phone do you have? Does this happen with any Bluetooth media device (i.e., headphones, speakers, etc.) or only your car stereo?

 

[EasyThe]

Turning off "Separate app sound" fixed the issue for me