1. Android Central Question's Avatar
    Now we have it in safe mode and still locked. It keeps going back to main screen and says wrong pin entered -- times- try again in 1930 seconds! Why can't we access anything in safe mode?
    06-08-2018 11:07 AM
  2. Kellbella2's Avatar
    He doesn't remember the pin. We tried everything except fac/reset.
    06-08-2018 11:11 AM
  3. Rukbat's Avatar
    Why can't we access anything in safe mode?
    Because safe mode only stops apps you (or he) installed, it doesn't unlock the phone.

    The only way to unlock it is to remember the PIN - or it's now an expensive paperweight.

    Even with a factory reset, he's going to have to remember the Google account and password that was on the phone.
    06-08-2018 05:22 PM

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