06-08-2018 01:59 PM
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  1. Android Central Question's Avatar
    Android Central Question
    My phone continually said multiple different apps weren't responding and stopped working after an update. I restarted the phone and it's stuck on the metro pcs logo. I tried a hard reset and it says "no command"...I don't have access to a cpu and have no idea how to reboot or restart the phone. I tried holding the volume buttons+the power button during "no command" and nothing happens. Please help!!!!
    06-08-2018 11:52 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! See if you can boot into Recovery and wipe the cache partition: https://support.t-mobile.com/docs/DOC-26741.

    Was the update you're talking about an official system update pushed over-the-air?
    06-08-2018 01:59 PM
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