my c7 pro is not turning off since i forgot the password.

[Android Central Question]

i want to hard reset it but it is not turninf off ,help me out

 

[belodion]

Well, if you can’t reset from Settings, and the phone does not power off, I don’t see that there’s anything else you can do. The first problem to solve is why it does not power off.

 

[Rukbat]

Actually, I think the first problem to solve is how he could forget the password to a phone he probably uses every day.