1. Android Central Question's Avatar
    Often when browsing using the Samsung Internet browser the device will shut down and reboot without any warning or error messages being displayed. The only warning I get is that the phone will vibrate briefly before going into shutdown and restart 25 or so seconds later. Running Android 6.0.1, security patches are up to date. Anyone offer any clues as to why?
    06-09-2018 11:00 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which phone?
    06-09-2018 09:14 PM
  3. Guest247's Avatar
    Apologies, Samsung S5 mini
    06-17-2018 04:39 AM
  4. B. Diddy's Avatar
    How often does it happen? More than once day, or only once every few days? If it's pretty frequent, try booting into Safe Mode to see if the problem goes away: https://support.t-mobile.com/docs/DOC-28456. If it does, then some app you installed is causing the instability -- you'd have to uninstall apps one by one until the problem goes away.

    You can also try wiping the cache partition, which is a good general troubleshooting step: https://support.t-mobile.com/docs/DOC-28492
    06-17-2018 09:14 PM

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