1. barry728's Avatar
    My phone won’t let me click on anything without ‘touch wiz has stopped working’ coming up I can’t use the phone as it crashes every time I try and click on something, I have looked at all the forums and nothing has worked, I have restarted it, soft reset it, took the battery out, cleared all the RAM, cleared all the caches including the touch wiz cache which I had to do through safe mode, and nothing has worked, any ideas ?
    06-09-2018 12:56 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! First, does the problem happen in Safe Mode?

    Second, did you only clear app caches, or did you also try clearing the system cache partition? https://support.t-mobile.com/docs/DOC-34505
    06-09-2018 09:09 PM

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