hi

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A

Android Central Question

Hi,

So my S6 fell on the floor this morning and, from a phone that was ok, now has the black screen and blue flashing light

I've tried holding the power and down volume buttons for 20 secs. At first attempt the blue light went off but then, upon powering up, it came back on.

Now I can't get it to reset using this method at all - the blue light is just flashing at me.

I've also tried holding all the buttons down for 20 secs but again nothing.

Short of taking it to EE for repair could someone please offer any other advice?

Many thanks
the screen is black n the blue led is on...its truning on recieving call but no display help plz
 
You have answered your question. The screen is broken, or the connection to it has come undone. In any case, it will mean repairs or probably replacement.
 

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