1. Android Central Question's Avatar
    My girlfriend got a message on her phone saying something was draining her battery and it told her to press a button to find out what. When she did the phone went black and it can't be turned off and nothing works. Is it a virus?
    06-11-2018 07:00 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Press and hold Power and Vol Down for about 20 seconds to force a shutdown. Then wait a few seconds, and then press and hold Power for another 20 seconds to see if it powers on normally.
    06-11-2018 10:25 PM

Similar Threads

  1. 5th of May Security Patch 48.1.A.2.21
    By djeire84 in forum Sony Xperia XA1
    Replies: 1
    Last Post: 06-20-2018, 02:58 AM
  2. Why is my phone charger draining the battery?
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 06-13-2018, 01:00 PM
  3. Replies: 1
    Last Post: 06-13-2018, 12:59 PM
  4. Replies: 1
    Last Post: 06-11-2018, 10:27 PM
  5. Replies: 1
    Last Post: 06-11-2018, 05:44 PM
LINK TO POST COPIED TO CLIPBOARD