Move pics from Galaxy GrandPrime 5.0.2 to SD card

[Android Central Question]

I Followed the step by step info, but it doesn't work,

 

[B. Diddy]

Welcome to Android Central! What step by step info did you follow?

To move the photos to the SD card, you can use the My Files app (or any other file manager app). Also, you can try connecting the phone to your PC via USB, then swiping down the notification panel and tapping the USB icon. Make sure MTP is selected. Then on the PC, open Windows Explorer and select the phone in the device list. Do you see both Internal Storage and the SD card there? If so, you can drag and drop the files using Windows Explorer.

I'd also remind you that SD cards are inherently not reliable, so if these are important pics, I would also suggest backing them up to your computer hard drive or taking advantage of Google Photos backup: https://support.google.com/photos/answer/6193313?co=GENIE.Platform=Android&hl=en