1. Android Central Question's Avatar
    I bought this phone brand new not too long ago but realized it won't update because the device's status is custom instead of official and I don't understand why.

    I tried using smartswitch to update it but it said it was up to date which it is not... It's in 6.0.1 and can't run a lot of apps because of it.

    Does anyone know how I can get it out of custom back to official status?
    06-19-2018 09:40 PM
  2. Rukbat's Avatar
    Did you flash a ROM to it? Did you root it?Any change to the firmware would trigger that, because updating modified firmware can brick the phone.
    06-20-2018 07:45 PM

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