1. Android Central Question's Avatar
    I cannot restore my Samsung Galaxy j5 to factory settings. Each time I enter my password I have to reset it and after resetting and attempting again the same message comes up:

    "For security reasons your account has been blocked temporarily. To protect your personal information you must reset your password."

    I must have reset it half a dozen times only to receive the same frustrating message!

    Help!
    06-23-2018 05:38 AM
  2. Android Central Question's Avatar
    I cannot restore my Samsung Galaxy j5 to factory settings. Each time I enter my password I have to reset it and after resetting and attempting again the same message comes up:

    "For security reasons your account has been blocked temporarily. To protect your personal information you must reset your password."

    I must have reset it half a dozen times only to receive the same frustrating message!

    Help!
    06-23-2018 06:02 AM

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