1. Android Central Question's Avatar
    why does the badge count only come on when i click the outlook icon?
    06-25-2018 09:15 AM
  2. Rukbat's Avatar
    Because your Outlook app isn't loading new emails until you run it. Check its settings - if there's a "None (Push)" choice (or something similar) of refresh intervals, choose that. (If it's "None (Manual)", that's what it's doing, so you don't want that, but if you choose a time, it's going to "phone home" at that time interval, using battery and data, whether there's email or not. If you don't need Outlook [in other words, if you're not connected to an Exchange server that another email app can access], choose an app that does do Push.)
    06-25-2018 03:40 PM
  3. Nickstl77's Avatar
    Go to Settings, Display, Home Screen and make sure "App Icon Badges" is enabled.
    10-01-2019 05:23 AM
  4. mustang7757's Avatar
    Hi, welcome to Android Forums

    I'd like to recommend creating a account so me or other members can assist you, as guest have limitations in replying here and if we need further Information to communicate with you.

    I'll provide a link to register, please come back to your post so we can further assist you . Thank you
    https://forums.androidcentral.com/sh...d.php?t=409154
    10-01-2019 08:42 AM
  5. mustang7757's Avatar
    Try clear cache and force stop outlook app
    10-01-2019 08:42 AM

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