1. Android Central Question's Avatar
    Good day. I have a Samsung J1 Prime. However it is having a really weird issue: it discharges really fast and when is about 50% battery left, it dies. The battery does not get hot. I changed the battery for a new one and the problem stayed. Last night I left the phone on airplane mode with 92% of battery at 11 PM and at 3 AM was completely death. Is this a phone issue? I would highly appreciate your help Thank you for reading!
    06-25-2018 04:19 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Where did you get the replacement battery?

    Charge up to 100%, then let it drain to 20-30% with normal usage, without charging in between. Then show us:

    1. The main Settings>Battery screen.
    2. The fullscreen battery graph screen (which shows Awake time and Cell Signal Strength).
    3. The Screen category (to see total Screen On time).
    4. The Cell Standby category, if present (to see Time Without Signal).

    You might have to install a 3rd party battery monitor, like GSam Battery Monitor, to get the Cell Signal Strength graph.
    06-26-2018 01:21 PM
  3. Melissa FV's Avatar
    Thank you B.Diddy for your answer, I appreciate it
    I got the battery replacement at a Samsung store. I charged the phone up to 100%, however, when the phone was on 50%, it turned off...
    06-27-2018 05:08 PM
  4. B. Diddy's Avatar
    See if it still happens in Safe Mode: https://www.hardreset.info/devices/s...faq/safe-mode/
    06-28-2018 12:00 PM

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