Why does all calls show as "Unknown"?

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Android Central Question

Hi guys, just bought a new phone and all receiving calls show as "Unknown". No numbers available and it doesn't show the names from the contact list. I know for a fact none of the calls I've received are private. Everything else appears to work fine.

Phone: Nokia 7 Plus

Carrier: Telmore (Denmark)

I've tried contacting my carrier and the guy said everything looks fine. He'll contact me next monday though if another tech guy knew what was wrong, but he thought the issue was likely to be on the phones end.
 
Welcome to Android Central! Open the Phone app, tap Menu>Settings, and look for the Caller ID option. Is it turned on?
 

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