1. Android Central Question's Avatar
    It started out as only doing it occasionally, but it has been doing it more and more. Whenever I watch a video on my phone, the screen will go black (screen is still on) and the sound will continue to play for a few seconds, before booting me to the lock screen.
    07-06-2018 12:03 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! What app are you using to watch the video? If it's the browser, that won't prevent your screen timeout from happening.
    07-06-2018 02:50 PM
  3. voidrunner404's Avatar
    Sorry, had to create an account. It does it on Chrome, and the youtube app. @B. Diddy
    07-06-2018 03:23 PM
  4. B. Diddy's Avatar
    YouTube should definitely override the screen timeout. Do you have any power-saving modes turned on, or 3rd party battery-saver apps installed?
    07-06-2018 04:27 PM
  5. voidrunner404's Avatar
    Not as far as I can tell
    07-06-2018 04:33 PM
  6. B. Diddy's Avatar
    How long does it take before the screen goes black? Is it always the same amount of time?

    Do you have any magnets nearby, or a smartcover-type case? If so, the magnet could be triggering the smartcover sensor to shut the screen off.
    07-06-2018 05:37 PM
  7. voidrunner404's Avatar
    It does it at random times. As for magnets or smartcover cases, no. I do have a regular phone case on it, but no magnets
    07-06-2018 06:23 PM
  8. B. Diddy's Avatar
    See if it happens in Safe Mode as welll: https://www.lg.com/us/support/produc...93235-features.
    07-06-2018 08:24 PM
  9. voidrunner404's Avatar
    It doesn't seem to do it in Safe Mode
    07-07-2018 10:29 AM
  10. B. Diddy's Avatar
    In that case, it's probably some app you installed that's causing the instability. You may have to uninstall apps one by one until the problem goes away.
    07-07-2018 12:38 PM
  11. voidrunner404's Avatar
    I uninstalled one of the games I had, and that seemed to have worked
    belodion and B. Diddy like this.
    07-07-2018 08:35 PM

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