1. Android Central Question's Avatar
    After purchasing my Moto Droid Turbo 2 from Amazon, I was so happy with its performance that I decided to buy a turbo power charger. More specifically, I bought the Turbo Power 15+. It says on the Motorola website that it's compatible, as it does on Amazon as well. Upon receiving the charger in the mail, I gleefully plugged it in, only to find that my phone was charging just as normal. In every aspect thus far, my phone has been performing as normal, aside from a couple of dead pixels on the screen, but that shouldn't affect anything. I really would like to be able to unlock the possibilities of turbo charge- it seems like a game changer. I've tried unplugging and plugging my charger in again, to no avail. This is really disappointing and I'd love to find a solution as soon as possible. Otherwise, I guess TurboPower is just a novelty I'll never be able to attain.
    07-06-2018 11:53 AM
  2. Rukbat's Avatar
    I've seen a few complaints on various forums (including Motorola's) about that. It seems as if an update caused a problem, and evidently it's not fixed yet. (Remember - this is Lenovo. Motorola would never have allowed a bug to be out there that long.)

    There's not much you can do except wait for an update, but since the phone is almost 3 years old I don't think you'll see one. Your choice whether to return it (it doesn't turbo charge, so it's defective) or keep it. Amazon is pretty good about returns for things like that.
    07-06-2018 03:50 PM

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