My Knox wont open (after an update 8.0.0) can I recover the data?

[Android Central Question]

My Knox now opens with a set up screen but when i press the 'get started' I get the pop up 'Your device does not support My Knox'

I have recently updated to 8.0.0 and am assuming this caused the issue.
Any help really appreciated.

S7 edge - Android 8.0.0
Samsung Experience version 9.0
Knox version 3.1

Is there anyway of recovering the data

 

[methodman89]

Did you select it and have backups switched on, then yes.

 

[Richomagic]

Thanks methodman89. I have a samsung account but I don't seem to have any access to my knox when I log in from my desktop. Any hints?