07-20-2018 03:00 AM
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  1. Android Central Question's Avatar
    Android Central Question
    My Knox now opens with a set up screen but when i press the 'get started' I get the pop up 'Your device does not support My Knox'

    I have recently updated to 8.0.0 and am assuming this caused the issue.
    Any help really appreciated.

    S7 edge - Android 8.0.0
    Samsung Experience version 9.0
    Knox version 3.1

    Is there anyway of recovering the data
    07-19-2018 09:00 PM
  2. methodman89's Avatar
    methodman89
    Did you select it and have backups switched on, then yes.
    07-19-2018 11:01 PM
  3. Richomagic's Avatar
    Richomagic
    Thanks methodman89. I have a samsung account but I don't seem to have any access to my knox when I log in from my desktop. Any hints?
    07-20-2018 03:00 AM
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