1. Android Central Question's Avatar
    So I am in Mexico and I can't make/receive calls or texts. I had someone go to Boost in the U.S and they gave me instructions to "update prl" and "update profile" but whenever I try to it says : Connection Error 6500. I can't call boost services cause I have no signal I would appreciate help!
    07-20-2018 03:26 PM
  2. Rukbat's Avatar
    If you have no service, the phone won't work - you should have updated the PRL before you left. Always keep the PRL updated. (It probably has some Mexican carrier that you can use - but since you have an older PRL - that probably doesn't have that carrier - you can't use it to update the PRL. (If you're going to be in Mexico a long time, it might pay to send the phone to your friend and let him bring it to Boost and have them update it, then he can send it back to you.)
    07-20-2018 04:27 PM

Similar Threads

  1. Switching to Note
    By Vaas in forum Samsung Galaxy Note 9
    Replies: 2
    Last Post: 08-10-2018, 01:07 PM
  2. How to recover wiped data from /data partition?
    By LuckyScooby in forum General Help and How To
    Replies: 3
    Last Post: 07-20-2018, 05:36 PM
  3. How can I stop seeing my co-workers calendars on my Calendar app on my S6?
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 07-20-2018, 04:30 PM
  4. How to turn off my lock screen clock on j7 Samsung phone
    By Android Central Question in forum Samsung Galaxy J Series
    Replies: 1
    Last Post: 07-20-2018, 04:24 PM
  5. How to turn off my lock screen clock on j7 Samsung phone
    By Android Central Question in forum Ask a Question
    Replies: 0
    Last Post: 07-20-2018, 02:19 PM
LINK TO POST COPIED TO CLIPBOARD