1. Android Central Question's Avatar
    My Logitech k480 wireless keyboard will connect with Galaxy s5 but I cannot type anything in. This happened after system update around Feb 2017
    Worked fine before. Phone is
    Android 6.0.1
    07-23-2018 06:44 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Just to be sure -- you've already tried forgetting the keyboard on the phone, and then going through the pairing process again?
    07-24-2018 01:42 AM
  3. robinpop's Avatar
    Yes, many times but no joy. Bluetooth tells me it's pared and connected but nothing happens when I type on the keyboard
    07-24-2018 02:44 PM
  4. B. Diddy's Avatar
    See if wiping the cache partition helps: https://support.t-mobile.com/docs/DOC-28492
    07-25-2018 01:07 AM
  5. robinpop's Avatar
    Ok, thanks, I have done that but still the same...connects OK but no type appears.
    07-25-2018 06:12 AM
  6. B. Diddy's Avatar
    Although it's for Nougat, the Logitech support site suggests booting the phone into Safe Mode, pairing the keyboard, then booting back into normal mode: Bluetooth Multi-Device Keyboard K480 - Logitech Support
    07-25-2018 03:34 PM
  7. robinpop's Avatar
    Ok, tried all that, same result, no type appears. Interestingly, when you pair the device you have to input a number from the keyboard and that worked. Thanks for trying...any other ideas?
    07-25-2018 04:33 PM
  8. B. Diddy's Avatar
    Hmm, sorry, not sure what to try next. It may help to contact Logitech support about this.
    07-25-2018 06:03 PM
  9. robinpop's Avatar
    Well thanks anyway. I guess it's a lost cause. Have tried Logitech before with no luck. No more system updates for me...just when you're going nicely along they come and mess things up.
    07-26-2018 03:48 PM
  10. B. Diddy's Avatar
    Well thanks anyway. I guess it's a lost cause. Have tried Logitech before with no luck. No more system updates for me...just when you're going nicely along they come and mess things up.
    Actually, try factory resetting the keyboard following the steps mentioned here: https://community.logitech.com/s/que...t-transmitting
    07-26-2018 04:16 PM
  11. logitech480's Avatar
    I've have the same problem. There is an app in Google Play store: Logitech Keyboad Plus.

    All the settings look ok in the app, but the keyboard still does not work...

    I have a Samsung S5 Mini with Android 6.0.1
    03-19-2019 05:55 PM
  12. rykellim's Avatar
    I am facing exactly the same problem here on 19 March 2020!

    Huawei Mate 20X
    Android 10
    Logitech K375S

    Pairing and entering the 6-digit passcode are both OK.

    Please help?
    03-19-2020 02:05 AM

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