1. Android Central Question's Avatar
    my s6 stopped making wifi calls. I get a drop call as soon as i try or a no mobile network message.
    Verizon sent me a new phone and it does the same thing. Checked my wifi provider and and the wireless router, all work very good, in fact 6 g of data was downloaded to the new phone from the cloud, so we know its talking to the world.
    I have done reset, turned off mobile data and tried with t off or on and still no calls can be made unless i am on the mobile network
    this started 2 and 1/2 weeks ago, .
    and had moved to the new phone as well.
    HELP
    07-23-2018 04:38 PM
  2. Rukbat's Avatar
    Bring the phone into Verizon (a company store) and ask them to please help you. When they see it, they'll change the setting you changed and forgot about, or they'll get on the phone with someone higher up (because it's going to cost them a small fortune if they have to keep giving you new phones, and none of them work).
    07-23-2018 04:56 PM

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