1. Android Central Question's Avatar
    One day I was clearing out my house and I found and old phone my big brother used and he left it before he left to florida. I turn it on and it had a pin. So I factory reset It but I gues it was so old he didn't update it for the process. Can I please have some tips. I dont know neither the pin nor the backup nor the email and I ask my bro and he said he doesnt remeber D:
    07-25-2018 10:48 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which phone? If it's Lollipop or above, there's nothing you can do without knowing the Google account and password your brother set up, due to Google's Factory Reset Protection.
    07-26-2018 01:47 AM

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