1. Android Central Question's Avatar
    I take videos with my android lg g4 and it automatically uploads to my google photos acct. I then delete those vids from my phone. Those vids will play when I'm at home with wifi & when I turn wifi off & use Data (w/ only 1 of 5 bars). But once I'm out in the field using only data (with 4 of 5 bars), the vids fail to play, displaying "Can't play video". To try to fix, I uninstalled & re-installed google photos app & cleaned system cache, and run AV, but it's still a persistent issue. Upon reading, it seems to be related to the vids having been deleted from my device, but I don't get that, as that's why people upload them to google's cloud...so you can free up your phn memory. I suspect I have a wrong setting somewhere but can't figure it out. If anyone can help, thanks in advance!
    07-27-2018 02:01 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! You don't have Restrict Background Data turned on in Settings>Data Usage, do you?
    07-27-2018 06:56 PM

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