My mom's iPhone won't receive my texts or calls anymore.

[Android Central Question]

My mom has an iPhone 6. I have an android Samsung Galaxy S8. Both of us has had our phones for several months. Our family (mom, myself, my brother (android), and my son (iPhone), used to text everyday and call each other every few days.

One day last week, she just stopped being able to see my texts or receive my calls. When I call her, it goes straight to voicemail, which even when I leave a voicemail, she never receives it anymore. I had just spoken with her (I called her) and texted her the night before. I can still see her thread in the group text. She even texted me personally (singular thread from her to just me) to see if I were OK. I received it, but she couldn't see my response.

I need help. Anyone else ever experience this type of communications shutdown from just one phone? No one is blocked on either end.

 

[methodman89]

Unless you can look at your moms phone and make changes, you're flying blind.

 

[Wapani01]

I had her call Apple. Somehow her phone arbitrarily blocked me. The Apple rep had her check that. It didn't show me as blocked until she deleted me as a contact and then reinstated me. Then it showed me as a blocked contact. Problem fixed. Thx for answering.