10-29-2018 04:54 AM
49 12
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  1. Francesco XiangSchen's Avatar
    guys i tried this morning and it worked, they fixed it!
    08-10-2018 06:47 AM
  2. Raul198's Avatar
    I have the same problem won't let me pay.

    I tried again and its still the same problem

    I called google and they fixed it. I made 3 purchases. then it happened again. seriously...... why is this happening
    Can you give me the google number so i can call?
    08-10-2018 08:41 AM
  3. GladiusP's Avatar
    guys i tried this morning and it worked, they fixed it!
    Did you do anything different from what you posted before? I'm still getting this error
    08-10-2018 11:21 AM
  4. yan nuo's Avatar
    same as me,gosh whats that.Anybody solve?
    08-10-2018 12:28 PM
  5. Rukbat's Avatar
    PEOPLE, THIS IS A GOOGLE PROBLEM! We're not Google. We're not PayPal. They WILL get it fixed. Until then you just have to wait. Posting here won't fix it faster.
    belodion and Laura Knotek like this.
    08-10-2018 01:48 PM
  6. Abtin's Avatar
    Has anyone tried using a google play gift card to see at least if that worked?
    08-10-2018 02:01 PM
  7. Kaduki's Avatar
    Has anyone tried using a google play gift card to see at least if that worked?
    I tried and I'm getting the same error as well.
    08-10-2018 03:38 PM
  8. belodion's Avatar
    *** I request that no further posts be made in this thread, unless they relate to a known fix. Probably, this is not user-fixable, and we shall have to wait for a fix from Google. ***

    I've made the thread a Sticky so that we can find it easily.
    Laura Knotek and GladiusP like this.
    08-10-2018 04:06 PM
  9. Francesco XiangSchen's Avatar
    Nope, it worked for like an hour... now the same error again... well it's their problem, we can't do anything
    08-10-2018 04:23 PM
  10. Abtin's Avatar
    Is it outright denying the redeem code or were you able to put in money into your account, but can't buy anything?

    I tried and I'm getting the same error as well.
    08-10-2018 05:19 PM
  11. Kaduki's Avatar
    Is it outright denying the redeem code or were you able to put in money into your account, but can't buy anything?
    If I Can't buy anything in 48hours I'll request my money back!
    08-10-2018 06:12 PM
  12. Vincent Mendoza's Avatar
    What eror
    08-10-2018 07:33 PM
  13. Reynaldi Sutrisno's Avatar
    Hello. I had the same error code and tried to fix but failed

    I found the solution by contacted Google itself to help me out solve the problems

    Click this link and fill out the questionnaire and your number and they will contact and assist you through it! Have a good day!

    https://support.google.com/googlepla...086242811&rd=1
    08-11-2018 08:57 AM
  14. Van Reyes's Avatar
    Please help me to fix my unsuccess issues in rules of survival because i can't topup ineed to report it thankyou!
    08-11-2018 07:11 PM
  15. Francesco XiangSchen's Avatar
    Anybody solved?
    08-12-2018 01:54 AM
  16. CreasedFan 1667's Avatar
    I just starting getting this error late at night. I had just bought 2 new games that were only about 6 bucks in total and then when i tried to make a third purchase this error popped up. My debit card has about $500 in it and yet this error happened. Anyone still having this issue? I need a fix soon or I will get pissed off very quickly
    08-12-2018 10:36 AM
  17. Marilloz's Avatar
    I need help pls anyone.
    When I try to buy something this error apears DF-BA-PDRC-14
    08-12-2018 11:55 AM
  18. ShoShaunna's Avatar
    *Solution*
    Go to settings.
    Select Apps.
    Select Google Play Store.
    Select clear cache.
    Power off phone for 1 min.
    Turn back on and then try to make a purchase.
    08-12-2018 01:04 PM
  19. Francesco XiangSchen's Avatar
    *Solution*
    Go to settings.
    Select Apps.
    Select Google Play Store.
    Select clear cache.
    Power off phone for 1 min.
    Turn back on and then try to make a purchase.
    It doesn't work
    08-12-2018 01:14 PM
  20. eazz10's Avatar
    The only way to fix this is to call google support. They do a one time fix. It does not last. Managed to get one payment through after they said they fixed it. Noe im stuck with the same problem ad before.
    08-12-2018 05:38 PM
  21. GladiusP's Avatar
    The same thing occurred to me yesterday. Had to finally call their support and after 1 hour on the line, they removed the error from my account. But one purchase later and it's back again! More and more people will have to keep complaining to google until they finally fix their crap.
    eazz10 likes this.
    08-12-2018 06:04 PM
  22. JamieLawrance3's Avatar
    I read about this one, Google says that you should cover some steps to troubleshoot
    What is this error code [DF-BA-PDRC-14]-google-play-purchase-error.jpg
    08-13-2018 09:13 AM
  23. bid19's Avatar
    Hi,
    Some of the complainants who got in touch with support shared that it happened because their accounts were suspended. Thereafter, support unflagged their account, but that offered only a temporary relief. After making a payment or two the problem/error bounced back again.

    Google made aware
    Looking at the proliferation of reports, one of the Google forum Top Contributors escalated the matter, soon after which came a response from a Google employee. They suggested the affected users to troubleshoot, informing that the error is related to rejected transactions.

    Here’s what they said:

    This DF-BA-PDRC-14 error message is related to rejected transactions. Please try the troubleshooting steps below if you are experiencing this issue.
    08-13-2018 09:22 AM
  24. Tisha Mazumdar's Avatar
    I made a new account to try and see if it's affecting new accounts as well as select other accounts. Using a $10 gift card I was able to buy 2 apps under $1 and a .99 cent in app purchase, but wasn't able to purchase anything larger without the message "An error occurred. please try again. [DF-BA-PDRC-14] ". This is a terribly inconvenient bug in the play store that basically locks people out of their Google balance and from purchasing things on sale or in apps during events, and needs to be sorted out the sooner the better.
    10-29-2018 04:54 AM
49 12

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