10-29-2018 04:54 AM
49 12
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  1. Android Central Question's Avatar
    I get this error when i try purchasing stuff on any game please help
    08-08-2018 07:34 PM
  2. Francesco XiangSchen's Avatar
    Omg, I'm not the only one!! Same here, it started 3 hours ago. It was working when suddenly it stopped working. Didn't find anything on google so i was wondering if i were the only one getting this error...
    08-08-2018 11:09 PM
  3. GladiusP's Avatar
    Same thing happening here, it's been like that for a few hours now. Also, the error code seems to be new? It gives no results besides some very recent posts from google play help forums reporting the exact same problem.
    08-08-2018 11:25 PM
  4. Francesco XiangSchen's Avatar
    Exactly it's a new error, probably there's something wrong with google play
    08-08-2018 11:49 PM
  5. Laurence Sumalpong's Avatar
    I cant use my credit to purchase the items..
    08-09-2018 04:32 AM
  6. Vigness Waran's Avatar
    same !!!!! haiizzz
    08-09-2018 05:45 AM
  7. mutawa's Avatar
    Same problem, any solutions yet?!
    08-09-2018 06:20 AM
  8. MrMadhatter's Avatar
    I get this error when i try purchasing stuff on any game please help
    I have the same problem. nothing seems to work. tried: restarting device, play store is up to date, I have money in my account. I don't understand what the problem is.
    08-09-2018 06:29 AM
  9. Shabro's Avatar
    It is because Google has locked your payment options until you verify, you are who you say you are. Go into Google Play, select payments > more payment settings. It'll open a webpage where you have to verify your identity. Pain in the butt!
    08-09-2018 08:00 AM
  10. GladiusP's Avatar
    It is because Google has locked your payment options until you verify, you are who you say you are. Go into Google Play, select payments > more payment settings. It'll open a webpage where you have to verify your identity. Pain in the butt!
    It can't really be that since suddenly select few people are getting this error in the last few hours. As for personal experience, my account is 'brand new' when it comes to purchases and I had no problem adding 2 different payment methods. I also get no webpage telling me that I should verify my account or that it was locked (then I'm assuming it was never locked in the first place)
    08-09-2018 08:45 AM
  11. Francesco XiangSchen's Avatar
    Guys, solutions?
    08-09-2018 10:20 AM
  12. fotzis's Avatar
    geeeesh i was going crazy... changing everything and deleting everything if some1 will find the solution please post
    08-09-2018 11:28 AM
  13. Jorge Dias's Avatar
    Quero compra moedas
    08-09-2018 01:54 PM
  14. BloodMetaL's Avatar
    J'ai exactement le même problème, aidez moi !
    08-09-2018 02:02 PM
  15. Conscious Thoughts's Avatar
    I have the same problem as well. Anyone knows how to solve it?
    08-09-2018 03:39 PM
  16. Adrean Randall's Avatar
    Just got off the phone with google support, I was using paypal, and because 1 week ago someone took unauthorized funds from my account, PayPal issued a security alert, so Google had to confirm it was me. I suggest calling google support and giving them the error code.
    belodion likes this.
    08-09-2018 06:00 PM
  17. Adrean Randall's Avatar
    For me, I didn't get the webpage popup, I had to call google.
    08-09-2018 06:01 PM
  18. Francesco XiangSchen's Avatar
    but it's weird that this happened to select people at the same time: i can't contact them, what can i do??
    If somebody has information please share with us
    08-09-2018 07:08 PM
  19. ArcticHound's Avatar
    Got same problem. I'm using a recently bought pre-paid VISA card to try getting an item in a game I play, but it keeps giving me this error even though the card is legitimate and does contain money in it. I initially thought it was because I'm using a pre-paid card, but by the looks of this post, doesn't seem like it's the cause of my problem.
    08-09-2018 07:51 PM
  20. Francesco XiangSchen's Avatar
    Guys i tried changing accounts, create a new account, it keeps not working, at this point i have no clue about what it's going on
    08-09-2018 08:36 PM
  21. GladiusP's Avatar
    I'm still getting this error as well since early this morning. Besides using different accounts or payment methods, I had the opportunity to test on a different Android device. Unfortunately that didn't work and gave me the exact same error as before.
    There also have been more reports of this problem on their support forum today, but no official answer by their staff team has been given yet. If I had to guess, I would say they have no idea about what's going on either...
    08-09-2018 10:34 PM
  22. LEGEND PRINCE Khan's Avatar
    Plz gime us solution
    08-09-2018 11:04 PM
  23. Meadow6's Avatar
    Just called PayPal and they see no security restrictions. They advised Google and Paypal are working on a solution. Something about making it easier??? Um no. He suggested waiting 48 hours to see if its resolved.
    08-09-2018 11:13 PM
  24. Zahra Batool's Avatar
    i think google is locked your payment option and you need to verify your payment option
    08-10-2018 02:32 AM
  25. MrMadhatter's Avatar
    I called google and they fixed it. I made 3 purchases. then it happened again. seriously...... why is this happening
    08-10-2018 05:33 AM
49 12

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