1. Android Central Question's Avatar
    I have a Galaxy S9 + on Sprint. When people call me, it will ring once and then either disconnect the person or send them to voicemail. It varies as to which it does. I have isolated to happening when wifi is on. I have uninstalled wifi calling and reset my wifi settings. Once I turn on wifi, it happens. I have not reinstalled wifi calling.
    08-10-2018 03:12 PM
  2. methodman89's Avatar
    The amount of rings sent to the phone before going to voice mail is set by the carrier and adjustable by their cs. I would give your provider a call and ask what you are set to and get an increase.
    08-10-2018 06:50 PM
  3. Rukbat's Avatar
    Call voicemail (usually long-press 1) and see if anything on the menu, or anything on the "other things" menu, has a setting for how long until a call goes to voicemail. It can't be by number of rings, it has to be by time. In most of the world it's 5 seconds per ring, so set it to 5 times the number of rings you want plus 2 - because you and the caller aren't hearing the same ring, and they may be offset by a second or two.
    08-16-2018 05:01 PM

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