08-14-2018 02:12 PM
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  1. Android Central Question's Avatar
    Android Central Question
    My current phone just broke itself with an update, so I had to get a new one... Thankfully, I had a Samsung Galaxy Note 4 lying around, so I started using that and I wanted to reset it, but then I remembered that the phone was on retail mode before and I have absolutely no clue how my mother (the person that used it before) removed it, so I am skeptical to reset it, because I am not sure if it will go back to retail mode

    I know I didn't provide any info, but if anyone can help I would appreciate that
    08-13-2018 05:01 PM
  2. Rukbat's Avatar
    Rukbat
    Ambassador
    Moderator
    Resetting removes any installed apps, but doesn't remove apps that came with the phone. So if the retail mode app was installed, back it up first (Apk Extractor will do that).
    08-14-2018 02:12 PM
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