1. Android Central Question's Avatar
    It has only been happening since upgrading to Oreo. The silence outgoing message tone slider in settings is off.
    08-18-2018 03:09 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Are you talking about Facebook Messenger, Android Messages, or the stock Messaging app on your phone? Which phone do you have?
    08-19-2018 04:06 PM
  3. anon(10507859)'s Avatar
    Thanks for the reply. Android Messenger. I have a Nexus Pixel 2 XL. Thanks!
    08-19-2018 04:11 PM
  4. B. Diddy's Avatar
    Ok, so in the Android Messages settings, you're saying that "Hear outgoing message sounds" is turned off, correct?
    08-19-2018 06:08 PM
  5. anon(10507859)'s Avatar
    Correct
    08-19-2018 06:12 PM
  6. B. Diddy's Avatar
    The 2 XL should be on Pie now. Have you updated it? Or did you mistakenly mention Oreo before, when in fact the phone is on Pie now?
    08-19-2018 06:26 PM
  7. anon(10507859)'s Avatar
    Android version "9". Sorry if I got the wrong code name
    08-19-2018 07:34 PM
  8. B. Diddy's Avatar
    Does this happen in Safe Mode as well? https://support.google.com/pixelphon.../2852139?hl=en
    08-19-2018 08:28 PM
  9. anon(10507859)'s Avatar
    Yes, it does
    08-19-2018 08:44 PM
  10. B. Diddy's Avatar
    Hmm, strange issue. I've been seeing threads about not getting notification tones on Pixels on Pie, rather than wanting to turn tones off but still getting them.

    If you don't have any message threads you want to keep, try going to Settings>Apps, selecting Messages, then Storage, then Clear Cache/Data.
    08-19-2018 08:55 PM
  11. anon(10507859)'s Avatar
    Yeah, I have threads I need, so that won't work
    Any other thoughts? Thanks for your help!
    08-19-2018 09:05 PM
  12. B. Diddy's Avatar
    It probably won't do much, but at least try clearing the app cache for Messages. That won't affect your saved threads.
    08-19-2018 09:14 PM
  13. anon(10507859)'s Avatar
    Gave it a shot. We'll see. Thanks for trying!
    B. Diddy likes this.
    08-19-2018 09:22 PM

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