1. Android Central Question's Avatar
    I purchased a galaxy s8 from offer up and tried rebooting but I don’t have the previously synced google account info
    08-21-2018 06:06 AM
  2. methodman89's Avatar
    If you have a phone that was activated with a Google account previously, you will need that information. Security will not let you do anything.
    B. Diddy likes this.
    08-21-2018 06:24 AM
  3. B. Diddy's Avatar
    Welcome to Android Central! methodman89 is correct -- you need the previous owner's information (which will be difficult if not impossible to get). Contact the seller and ask for a refund. We can't help you bypass this security feature.
    08-21-2018 03:59 PM

Similar Threads

  1. my Google Nexus 7! Do I root it? Can I do that without connecting to a computer?
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 08-21-2018, 01:52 PM
  2. Unknown app has access to location. Pie.
    By Android Central Question in forum Android Pie
    Replies: 1
    Last Post: 08-21-2018, 12:57 PM
  3. I cant install Google Camera
    By akxsh in forum Ask a Question
    Replies: 0
    Last Post: 08-21-2018, 04:20 AM
  4. Sync photos
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 08-21-2018, 03:59 AM
  5. Unknown app has access to location. Pie.
    By Android Central Question in forum Ask a Question
    Replies: 0
    Last Post: 08-21-2018, 03:14 AM
LINK TO POST COPIED TO CLIPBOARD