1. Android Central Question's Avatar
    Need help to get back into my phone dont remember my password,but i did do a finger print which it will still not let me in why is it playing up i do know my phone number please help
    08-21-2018 05:07 PM
  2. belodion's Avatar
    If the fingerprint sensor has failed, and you have forgotten your backup password, all that's left - short of hypnotic recall - is to factory reset, which will of course wipe all personal data not backed up.
    Knowing your phone number is not relevant to that.
    I guess it may be worth cleaning the sensor with alcohol, but I don't know how much worth.
    08-21-2018 06:41 PM

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