1. Android Central Question's Avatar
    My phone is Samsung galaxy J2. I was talking to a customer care about network problem after finishing i left the phone as usual (i didn't switch it off). After 5-10 seconds its screen got black as usual like other times (when we keep our phones unused for sometimes its screen go black, right ?) and then it never reopened. I tried to charge it but it shows no response. Help me plz...what happen to my phone and how can i fix it.
    08-31-2018 04:35 AM
  2. methodman89's Avatar
    Start by plugging it in. What happens after 30 minutes?
    08-31-2018 06:04 AM
  3. Rukbat's Avatar
    At least 30 minutes - knowing Samsung customer care, you were probably on the phone long enough to kill the battery, so let it charge for about 4 hours before trying to turn it on. If it's down below precharge level, it's going to take 30 minutes before it starts charging.
    08-31-2018 04:31 PM

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