09-02-2018 10:55 PM
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  1. Android Central Question's Avatar
    Android Central Question
    My oneplus 1 isn't switching on and isn't detected by windows. If I connect it to windows, I get a message saying 'USB device not recognized'.
    Earlier, my phone went into fastboot mode, and I used adb to exit fastboot as volume buttons do not work. Last week this happened again, and this time I removed the sim card, and then used adb to exit fastboot.
    Now, my phone is not responding, it is not even indicating the fastboot mode.

    Please help. Thank you.
    09-02-2018 07:06 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! It sure sounds like a hardware failure. It might just be a dead battery, but there won't be any way to know unless you try replacing the battery (or just bring it to a repair shop).
    09-02-2018 10:55 PM
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