1. Jboogz's Avatar
    I have a Galaxy S9+ that I did a factory restore on and every other app works but WhatsApp. It claims that they cannot reach my device, but I can both send and receive both calls and SMS from other people and apps for verification. Is there something that I am missing?
    09-02-2018 10:50 PM
  2. Rukbat's Avatar
    Calls and SMS work on the telephone network WhatsApp works on the internet. Make sure you have an internet connection, whether it's on mobile data or wifi.
    09-03-2018 12:12 PM

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