1. Jade Chase's Avatar
    Hi there! I have a phone that I bought about 2-3 years ago.
    It is a Huawei Y520-U12 and after about a year of usage it suddenly shut down and wouldn't turn on. I left it for some time and came back to try again. It turned on but it wouldn't stay on for long and would shut down in about 20seconds. I decided to factory reset it but- to my disappointment the lock remained and so did the constant shutdowns.
    Is there anything I can do? Should I just give up on it?
    09-22-2018 06:53 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! The battery is probably failing. Try a new one, if it's user-removable.
    09-23-2018 02:05 PM

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