4g missing.. only getting H+ in Spain

[Android Central Question]

My s8 on ee 4g is fine in UK.. currently in Spain and only getting H+ . My hubby has my old s6 and also on ee. He's got 4g.... mine says connected to orange he's connect to orange ee... any ideas??

 

[randyjaco]

I am having the same problem on my Pixel 2xl in Italy. Everything still works fine. No issues.
Randy

 

[Rukbat]

Model number of the S8?

Carrier in both cases?

Those are the only way we can check to see what's happening. (And the poster with the S8, please register an account here so you can continue the conversation here, instead of starting a new one every time you post.